Inside This Episode:
Automotive coach, trainer, and keynote speaker, Kate Mares, joins the Craig Lockerd and guest host, Anthony Santangelo to share her best insights about how to transform the automotive customer experience. As a trainer, Kate has the vantage point of working with several different organizations. As such, she is able to identify common challenges as well as implement proven strategies that are working inside the dealerships for whom she serves. From a larger data set comes wisdom for which you can extract and apply to your circumstances.
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